MAKE A RETURN:

 

Return Policy of PT Yoreh the Label

 

Introduction

 

At PT Yoreh the Label, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with a product you have purchased from us, we will gladly accept returns under the following conditions:

 

Return Time Frame

 

• Standard Returns: Items must be returned within 30 days from the date of purchase.
• Custom Orders: Due to the unique nature of custom orders, these items are not eligible for standard returns or exchanges.

Condition of Returned Items

 

• Products must be returned in their original condition, unworn, and with all original packaging and tags attached.
• Damaged or altered goods (beyond normal inspection use) are not eligible for return.

Refund Process

 

• Upon receiving and inspecting the returned item, we will process your refund to your original method of payment within a certain number of days.
• Original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer, unless the item is being returned due to a fault on our part.

 

Non-Returnable Items

 

• Sale items: Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
• Gift cards: Gift cards are non-returnable and non-refundable.

 

Exchanges

 

• We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at hello@yoreh.co.

 

How to Return

 

• To initiate a return, please contact us at hello@yoreh.co with your order number and details about the product you would like to return.
• After approval, we will provide you with a return address and further instructions.

 

Questions

 

If you have any questions regarding our return policy, please contact us at hello@yoreh.co.