Make a return
Return Policy of Yoreh the Label
At Yoreh, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with a product you have purchased from us, we will gladly accept returns under the following conditions:
Return Time Frame
- Standard Returns: Items must be returned within 30 days from the date of purchase.
- Custom Orders: Due to the unique nature of custom orders, these items are not eligible for standard returns or exchanges.
Condition of Returned Items
- Products must be returned in their original condition, unworn, and with all original packaging and tags attached.
- Damaged or altered goods (beyond normal inspection use) are not eligible for return.
Refund Process
- Upon receiving and inspecting the returned item, we will process your refund to your original method of payment within a certain number of days.
- Original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer, unless the item is being returned due to a fault on our part.
Non-Returnable Items
- Sale items: Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
- Gift cards: Gift cards are non-returnable and non-refundable.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at hello@yoreh.co.
How to Return
- To initiate a return, please contact us at hello@yoreh.co with your order number and details about the product you would like to return.
- After approval, we will provide you with a return address and further instructions.
If you have any questions regarding our return policy, please contact us at hello@yoreh.co.