At Yoreh, we stand behind the quality and craftsmanship of every piece we make. Our jewelry is made to last, and our warranty policy reflects our commitment to that promise. If something isn’t right, we’re here to make it right.

All Yoreh jewelry comes with a 1-year warranty, starting from the date of purchase. This warranty covers manufacturing defects in materials or workmanship that occur under normal use.

Covered under this warranty are issues such as defects in materials or errors that occurred during the production process. However, this warranty does not cover damage caused by daily wear and tear, accidents, misuse, improper care, negligence, or unauthorized repairs or alterations. It also does not cover loss or theft of the item.

If you believe your jewelry has a manufacturing defect, please reach out to us at hello@yoreh.co with your order number, a description of the issue, and clear photos of the item. We’ll review your request and may ask you to send the piece back for inspection.

Once we’ve inspected the jewelry, we’ll determine whether the issue is due to a manufacturing defect. If it is, we’ll repair the item at no cost or replace it. If the item cannot be repaired or replaced, we may offer a refund or store credit.

Customers are responsible for the cost of shipping the item back to us for inspection. However, if your warranty claim is approved, we will cover the cost of return shipping back to you.

This warranty applies only to the original purchaser and is non-transferable. It does not cover items purchased through unauthorized retailers or second-hand sellers. Yoreh reserves the right to deny any warranty claims if the item shows signs of misuse, tampering, or alteration.

If your jewelry is outside of the warranty period or not covered under warranty, we offer repair services at an additional cost. Please contact us at hello@yoreh.co with details, and we’ll provide a quote and instructions for the repair process.