FAQs
We offer a 1-year warranty on all our jewelry. This covers manufacturing defects but does not include wear and tear or damage caused by misuse.
We accept exchanges and refunds within 30 days of purchase, provided the items are in original condition. Custom and sale items are not eligible for return.
Yes, we do. Come see us at the House of Yoreh in Bali, Indonesia. We also aim to provide a comprehensive online shopping experience with detailed product descriptions and images here on our website yoreh.co
Please use our detailed online ring sizing guide for a DIY approach.
Please contact our customer service for an exchange. We'll guide you through the process of returning the ring and selecting the correct size.
If your size is not in stock, you can pre-order, and we'll notify you once it's available. The restocking period typically varies between 2 to 4 weeks.
Gold plated jewelry involves covering a base metal, in our case recycled 925 silver, with a 3 micron layer of 24k gold.
The lifespan of gold plated jewelry varies based on usage and care. With proper maintenance, it can last several years.
Currently, we do not offer replating services. We recommend local jewelers for replating needs.
Currently, we don’t offer bespoke jewelry.
Our commitment to sustainability is reflected in our use of recycled materials, ethical sourcing practices, and environmentally conscious production processes.
Yes, all our silver is 100% recycled, aligning with our dedication to sustainability and environmental responsibility.
Yes, our chains come in various lengths. Please refer to the product description for specific options available.
Clean your Yoreh jewelry with a soft, dry cloth. Avoid using chemical cleaners as they can damage the finish.
We recommend removing your Yoreh jewelry before showering or swimming to preserve its finish and integrity.
Keep your gold plated jewelry away from harsh chemicals, oils, and makeup. Store it in a dry place and clean it gently with a soft cloth.
Avoid direct contact with water and chemicals. Store in a cool, dry place. Gently clean with a soft, dry cloth without applying pressure to the rock.